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Connected. Personalized. Mobile.

Community Cloud’s enterprise community platform connects customers, partners, and employees directly to the information, apps, and experts they need to take action.

Business Integration

Infuse communities with data from any system, anywhere. Enable members to create and update records and processes from within the community. Partners can update opportunities or qualify leads, customers can provide product feedback, and employees can create and escalate customer support cases.

Personalization

Recommend resources that match each individual’s needs and interests. Community Cloud automatically suggests connections to experts, groups, and content based on individual interests and behavior, inviting deeper community participation.

Engagement

Create a vibrant community by highlighting and rewarding your most active members. Enable members to recognize one another’s contributions with customizable badges that appear in the feed and on their profile. Enable members to endorse each other for specific skills and expertise.

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